Shipping policy
Shipping Information
We are pleased to offer free shipping to most destinations worldwide.
In some regions, particularly certain countries within Europe and international destinations, additional shipping charges may apply. These fees are determined solely by shipping carrier rates and delivery costs associated with the destination country.
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your order.
Processing Times
Orders are typically processed within 1–3 business days after payment has been received and verified.
Please note that processing times may be extended during holidays, promotional periods, or high-volume order periods.
Delivery Times
Estimated delivery times vary depending on your location and selected shipping service. Typical delivery windows are:
- Domestic orders: 2–7 business days
- International orders: 7–21 business days
Please note that delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
International Shipping
We ship to most countries worldwide. International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local government unless otherwise stated.
We recommend checking with your local customs office regarding potential charges before placing an order.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking information (when available).
Please allow up to 48 hours for tracking updates to appear in the carrier's system.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Delayed Shipments
While we work closely with our shipping partners to ensure timely delivery, we cannot guarantee delivery dates. If your package appears lost or significantly delayed, please contact us and we will assist in working with the carrier to locate your shipment.
Contact Us
If you have any questions regarding shipping, delivery times, or shipping charges for your location, please contact us before placing your order and we will be happy to assist.